Below is a quick directory of this Privacy Policy:
1. Scope of Information Collection
Tailsee is designed to be a privacy-first product. In our data system, only your email address is retained, which is necessary for you to log in to the website and access any purchased Tailsee products.
When you shop through this website, we receive and store any information you knowingly provide to us. Currently, we only collect your email address; we do not collect other information such as names, IP addresses, passwords, etc.
We use Paddle to process your transactions, verify your payment information, and account type. We do not collect or store any of your payment information, including names, credit card numbers, billing addresses, etc. Paddle may require you to provide personal and/or non-personal information such as your name, address, email address, credit card information, or other personal information. Paddle has a privacy policy (paddle.com/legal-buyers/) that describes their collection and use of personal information.
Additionally, we automatically collect some non-personal information through Google Analytics and similar tools. When you visit our website, we automatically collect certain information, such as your Internet Protocol (IP) address and/or browser and device characteristics. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, device name, country, location, information about how and when you use our website, and other technical information. This information may be accurate or inaccurate. We do not retain this information; it is used solely for our internal analysis and reporting purposes to improve our product performance.
We also use cookies and similar technologies. A cookie is a text file that is placed on your hard disk by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you. We may use cookies to collect, store, and track information for statistical purposes to operate our website. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.
2. Use of Information
In our data system, only your email address is retained.
We send you emails regarding product updates, promotions, and important notifications. For product updates and promotions, we limit the number of emails to a maximum of two per month. For important notifications, maintenance, and support, there is no such limitation on the number of emails.
We use Paddle to verify whether your transactions are successful and to validate your account information. However, we only obtain order information related to your email address and not any other personal information.
Information automatically collected through Google Analytics and similar third-party tools is not stored in our local database. It is used solely through Google Analytics and similar third-party tools to understand and analyze user behavior, in order to improve our website and services.
3. Transfer, Storage, and Sharing of Information
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You have the right to be informed about the legal basis for information transfers to countries outside the European Union or to any international organization governed by public international law or established by two or more countries, such as the United Nations, and the security measures we take to protect your information.
We share information only with your consent, to comply with the law, to provide you with services, to protect your rights, or to fulfill business obligations.
4. Cookies and Other Tracking Technologies
We may use cookies and similar tracking technologies to access or store information. Currently, this is solely for the purpose of maintaining your logged-in status.
5. Accessing, Correcting, and Deleting Your Information
You can view your email address on the website if you are logged in.
You have certain rights regarding the information we process about you. Specifically, you have the right to withdraw consent for us to process your information; in certain circumstances, you have the right to restrict the processing of your information, in which case we will not process your information for any purpose other than storage; you can request the correction or deletion of your information at any time.
Any requests to exercise user rights can be sent via email to [email protected]. These requests can be executed free of charge and will always be addressed within ten business days.
6. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review the privacy policies of these websites when you visit them. We encourage you to remain vigilant when you leave our website and to read the privacy statements of each website that may collect personal information.
Specifically, purchases made through this website are processed by Paddle. All such transactions, including any personal or non-personal information collected by Paddle, are under Paddle's control. We encourage purchasers to read Paddle's privacy policy (paddle.com/legal-buyers/).
7. Changes to the Privacy Policy
We reserve the right to modify the privacy policy related to this website at any time, which will become effective upon posting the updated version on the website. When we do so, we will revise the "last updated" date at the bottom of this page. Continued use of the website after any such changes constitutes your acceptance of the new policy.
8. Contact Us
You acknowledge that you have read this policy and agree to all its terms and conditions. By using this website, you agree to be bound by this policy. If you do not agree to abide by the terms of this policy, you are not authorized to use or access this website. If you have any questions about this policy, please contact us via email at [email protected].