1. General Terms
When you enter Tailsee's digital world and place an order, you implicitly agree to our digital product policy. We hereby declare that we are not liable for any indirect damages caused by improper browsing or use. We reserve the right to adjust prices and policies at any time, and significant changes will be communicated via email. To stay informed, we recommend regularly reviewing our terms of use. If you continue to browse our website after the revised terms are published, you are deemed to have accepted these updates.
2. User Accounts
When you start using the Tailsee website and related products, you must declare that:
We reserve the right to suspend or terminate your account and refuse current or future use if we find that the information you provide is untrue, inaccurate, untimely, or incomplete. Violations of these provisions may result in the immediate termination of your account and permanent ban from accessing the website.
3. Products and Services
Our products are entirely digital and delivered electronically. You can easily access them on your account page. We are not responsible for any delays caused by force majeure. If you encounter technical issues that prevent access to your purchases, you can still find relevant information on your account page. Our products are continuously updated, but please note that the version you purchase may not be the final version.
We reserve the right to limit the quantity of marketplace products on the website at any time, and all product descriptions or pricing may change without notice. We also reserve the right to terminate any marketplace product at any time. We do not guarantee that the quality of any marketplace product you purchase will meet your expectations, nor do we guarantee that any errors on the website will be corrected. We recommend carefully reading product descriptions and user reviews before purchasing to ensure they meet your expectations.
Please note that we are not liable for any indirect damages caused by the use or inability to use this website. We reserve the right to adjust prices and policies at any time and will notify you of significant changes via email. We recommend regularly reviewing our terms of use to ensure you are always aware of the latest information. If you continue to use the website after the revised terms are published, you are deemed to have accepted these changes.
4. Cancellation and Refunds
During our public building period (from December 1, 2024 to December 1, 2025), any early-bird purchases are eligible for a full refund, subject only to payment platform processing fees.
After December 1, 2025, all purchases are generally non-refundable.
But if you request a refund within 30 days of payment and have not downloaded any products, we will manually review and issue a full refund, minus payment channel fees. No refunds are provided for orders where digital products have been downloaded or after 30 days. We reserve the right to cancel orders at any time, particularly in cases of suspected abuse or fraud. If canceled, you will be notified and issued a full refund.
Many of our products are available for free, and we encourage you to review these as a basis for your purchase decisions.
5. Modifications and Interruptions
We reserve the right to:
Change, modify, or remove the contents of the website at any time or for any reason at our sole discretion without notice. Modify or discontinue all or part of the marketplace products without notice at any time. We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the website or marketplace products.
We cannot guarantee the website and marketplace products will always be available. We may experience hardware, software, or other problems or need to perform maintenance related to the website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the website or marketplace products at any time or for any reason without notice to you.
You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the website or marketplace products during any downtime or discontinuance of the website or marketplace products.
6. Product Availability and Errors
Information Accuracy:
We strive to provide the most accurate and up-to-date information about our digital products. However, due to unforeseen factors, product pricing and availability may be inaccurate. We reserve the right to correct any errors promptly, but please note we are not responsible for any losses caused by these errors. We recommend verifying product information before making a purchase decision.
Product Availability:
Although we endeavor to ensure continuous product availability, there may be occasions where products are temporarily unavailable due to technical issues, maintenance, or other unforeseen factors. We do not guarantee constant product availability and are not responsible for any inconvenience caused by such occurrences.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external websites. We strongly advise you to read the terms and privacy policies of any third-party websites you visit. We do not assume any responsibility or liability for any damage or loss caused by or in connection with the use of any third-party websites.
8. Data Rights
Data Modification and Deletion:
We respect your privacy and are committed to protecting your personal data. For details on how we handle data modifications, deletions, and privacy protection, please refer to our privacy policy. We comply with relevant laws and regulations to ensure your data security.
Data Protection:
We implement appropriate technical and administrative measures to safeguard your personal data against unauthorized access, use, or disclosure. We are committed to adhering to the highest standards of privacy protection when processing your data.
9. Changes to Terms
Limitation of Liability:
We are not liable for any data loss, profit loss, or any other damages resulting from the use of our website or services. We recommend that you fully understand our terms and conditions before using our services.
Change Notifications:
We reserve the right to update these terms at any time. Significant changes will be notified through our website or via email. We recommend you regularly review these terms to stay informed of the latest conditions.
10. Governing Law and Jurisdiction
Legal Framework:
These terms and conditions are governed by applicable federal laws and regulations. We advise you to consult legal professionals before agreeing to any terms or using our services to fully understand the legal implications.
Dispute Resolution:
Any disputes arising from or related to these terms shall be resolved by the competent courts as determined by applicable law. We strive to resolve all disputes amicably but reserve the right to pursue legal action to protect our rights.
11. Contact Information
If you have any questions about these terms or need further information about using our website or marketplace products, please send an email to our customer service team: [email protected]
We commit to responding to your inquiries promptly and providing necessary assistance. We value your feedback and aim to deliver an excellent customer service experience.